Security & Privacy Policy

1. Introduction

Eagles Steel (“we”, “our”, “us”) is committed to protecting your personal information. This policy explains what data we collect, why, and your rights regarding it.

2. Data We Collect

• Account data: name, email address, password (hashed)
• Usage data: pages visited, features used, time spent
• Device data: IP address, browser type, operating system
• Communications: messages you send us via email or support

3. How We Use Your Data

• To provide and maintain the Service
• To authenticate and secure your account
• To respond to enquiries and provide customer support
• To improve and personalise your experience (with consent)
• To comply with our legal obligations

4. Cookies

We use cookies and similar tracking technologies. Please see our Cookie Policy for full details and to manage your preferences.

5. Data Sharing

We do not sell your personal data. We may share it with trusted service providers who assist us in operating the Service, subject to confidentiality obligations. We may disclose data where required by law.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (“right to be forgotten”)
• Object to or restrict certain processing
• Data portability (receive your data in a machine-readable format)
• Withdraw consent at any time (where processing is based on consent)

To exercise any right, contact us at legal@eaglessteel.com.

8. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews. No method of transmission is 100% secure; we cannot guarantee absolute security.

9. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal data from children. If you believe we have done so, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this policy periodically. We will notify you of material changes by updating the effective date. Your continued use of the Service constitutes acceptance.

11. Contact

For privacy enquiries, contact our team at legal@eaglessteel.com.